Hiring a full-time maid in Johor Bahru or anywhere in Malaysia involves more than just choosing a candidate. From application to arrival, the process includes various legal, medical, and immigration steps. Whether you’re planning to hire an Indonesian or Filipino domestic helper, knowing the estimated timeline and procedures helps ensure a smooth experience.
If you’re wondering about the duration, steps, and what to expect, this guide breaks it all down.
Average Timeline: 2 to 3 Months
On average, it takes 2 to 3 months to process and hire a foreign domestic helper in Malaysia. This timeframe begins once the employer confirms their chosen candidate. However, several factors can influence this timeline:
- The candidate’s availability
- Public holidays in both countries
- Processing time for passport, visa, and medical clearance
- Immigration approvals and documentation requirements
A reputable agency will keep you informed at every stage and help minimize delays.
What If the Maid Cancels Her Application?
In some cases, the selected domestic helper may cancel her application before entering Malaysia. If this happens, the maid agency will notify the employer with an official cancellation letter signed by the maid.
In such situations, you can select a new candidate at no extra cost. Trusted agencies like AP FOMAS ensure that replacement arrangements are handled professionally and promptly.
Step-by-Step Procedure to Hire a Housemaid in Malaysia
Here is a clear breakdown of the hiring process:
- Selection of Foreign Domestic Helper (FDH)
Choose a suitable candidate based on your needs (childcare, elderly care, housekeeping).
- Deposit Payment
A deposit confirms your selection and allows the agency to begin processing.
- Candidate Documentation
The selected helper will proceed with passport issuance and medical screening in her home country.
- Employer Documentation
The employer must prepare and sign all necessary immigration forms and submit supporting documents.
- Agency Submission
The agency will handle all submissions to relevant departments, including:- The Indonesian Embassy – For Indonesia Maids
- Embassy of Philippines – For Philippines Maids
- Malaysian Immigration
- Calling Visa Approval
Once approved, the agency coordinates with overseas partners to arrange the helper’s departure.
- Arrival in Malaysia
The maid enters Malaysia legally and is prepared for employment.
When Can the Maid Start Working?
After arriving in Malaysia, the domestic helper usually starts working within 5 to 7 working days. During this time, the agency will:
- Clear airport immigration
- Arrange temporary accommodation
- Schedule and complete FOMEMA medical screening
- Finalise necessary onboarding and documentation
Once completed, the helper will be handed over to the employer.
Contract Duration and Renewals
The standard employment contract is for 2 years and the permit renewal need to be conducted annually. Upon completion:
- The maid will return to her home country for a short break
- The employer may renew the contract if both parties agree
- If the maid chooses not to continue, the employer can select a new candidate
There is no limit to how long a foreign domestic helper can work in Malaysia, as long as the employment is legally renewed and mutually agreed upon.
New EPF Contribution Policy for Foreign Workers in Malaysia (Effective October 2025)
Starting October 2025, Malaysia will implement mandatory Employees Provident Fund (EPF) contributions for eligible foreign workers. Both employers and employees must contribute 2% of monthly wages to EPF.
Key Highlights:
- Effective Date: Contributions begin with October 2025 salaries, payable by 15 November 2025.
- Contribution Rate: Employers 2% + Employees 2% of monthly wages.
- Who is Covered: All non-Malaysian employees with valid work permits, including Employment Pass, Professional Visit Pass, and Student Pass holders.
- Exemptions: Domestic helpers (maids, cooks, gardeners) are not required to contribute, but may do so voluntarily.
- Withdrawal Option: Foreign workers can withdraw their EPF savings upon permanent departure from Malaysia, subject to EPF withdrawal rules.
Conclusion
The process of hiring a full-time maid in Johor Bahru typically takes two to three months. Understanding each step—selection, documentation, visa approval, and post-arrival onboarding—can help employers plan accordingly and avoid unnecessary delays.
Working with a reliable and licensed agency like Agensi Pekerjaan Fomas Sdn. Bhd. (AP FOMAS) ensures that all procedures are handled efficiently and in full compliance with Malaysian regulations. With over 20 years of experience and a strong reputation in sourcing Indonesian and Filipino maids, AP FOMAS provides expert support at every stage of the hiring process.
Looking to Hire a Trusted Indonesian or Filipino Maid?
Reach out to AP FOMAS today for a reliable and stress-free domestic helper hiring experience. Whether you’re in Johor Bahru, Kuala Lumpur, or anywhere across Malaysia, our team is here to help you find the right full-time maid to meet your household needs.
